Last updated: 15 March 2026
1. Introduction
Welcome to The Balmoral Centre (“we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://balmoralcentre.com.
We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Information You Provide
- Name
- Email address
This information may be collected when you:
- Contact us through forms
- Subscribe to updates or newsletters
- Communicate with us via email
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Device information
- Referring website addresses
This data is collected using cookies and analytics technologies.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic.
Cookies may be used to:
- Understand user behaviour
- Maintain website security
- Improve performance
- Provide analytics
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
4. Third-Party Services
We use third-party services that may collect, process, or store data on our behalf:
- Google Analytics – website analytics and traffic monitoring
These third parties may process data according to their own privacy policies.
5. How We Use Your Information
We may use your information to:
- Operate and maintain our website
- Respond to inquiries and communications
- Improve website performance and functionality
- Monitor usage and prevent fraud or abuse
- Maintain website security
6. Legal Basis for Processing (UK GDPR)
We process personal data under the following legal bases:
- Consent – where you have given permission
- Legitimate interests – for operating and improving our website
- Legal obligations – where required by law
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is completely secure.
9. Your Data Protection Rights
Under UK GDPR, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Restrict or object to processing
- Request transfer of your data (data portability)
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, you may contact us at:
The Balmoral Centre
Website: https://balmoralcentre.com